Privacy policy

3. Privacy Policy

PRIVACY POLICY

Last updated: 07-30-2026

This Privacy Policy describes how Chef Flavas (“Chef Flavas,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit, use, make a purchase from, or otherwise communicate with us through Chefflavas.store.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact Information

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order and Transaction Information

  • Products purchased
  • Order history
  • Payment status
  • Shipping and delivery information
  • Refund and customer-service history

Payment information may be processed by Shopify or another third-party payment processor. We generally do not directly store complete credit or debit card information.

Account Information

  • Username
  • Password
  • Account preferences
  • Saved addresses
  • Purchase history

Device and Website Information

We and our service providers may automatically collect information such as:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Time spent on the website
  • Referring website
  • General location information
  • Cookie and similar technology information

Communications

We may collect information you provide when you:

  • Contact customer service
  • Submit a contact form
  • Join our email or text list
  • Enter a promotion
  • Leave a review
  • Communicate with us through social media

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Accept payments
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Respond to questions and customer-service requests
  • Process refunds, replacements, or claims
  • Maintain customer accounts
  • Prevent fraud and unauthorized activity
  • Improve our website, products, and services
  • Analyze website performance and customer behavior
  • Send marketing communications when permitted
  • Personalize advertising and website content
  • Comply with legal, accounting, tax, and regulatory obligations
  • Protect the rights, property, and safety of Chef Flavas, our customers, and others

Businesses should accurately describe their data practices and honor the privacy promises they publish.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, prevent fraud, and support advertising.

You may control cookies through your browser settings and through any cookie or privacy controls displayed on our website. Disabling cookies may affect certain website features.

How We Share Personal Information

We may share personal information with companies that assist us in operating our business, including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Email and text-message platforms
  • Website hosting and technical service providers
  • Analytics providers
  • Advertising and marketing providers
  • Customer-support providers
  • Professional advisers, including accountants, attorneys, and insurers

We may also disclose information:

  • To comply with applicable law, legal process, or government requests
  • To enforce our agreements and policies
  • To investigate fraud, security incidents, or illegal conduct
  • In connection with a merger, financing, sale, restructuring, or transfer of all or part of the business

Shopify

Our store is hosted by Shopify. Shopify processes information about customers and website visitors to provide its ecommerce services.

Shopify may process personal information according to its own privacy terms and applicable privacy settings.

We recommend enabling Shopify’s automated privacy settings, cookie banner, and data-sharing opt-out features where applicable. Shopify states that these tools can help keep store disclosures aligned with certain store-setting changes, although the merchant remains responsible for compliance.

Marketing Communications

We may send promotional emails or text messages when you provide consent or when otherwise permitted by law.

You may unsubscribe from marketing emails by clicking the unsubscribe link contained in the message.

You may opt out of marketing text messages by replying STOP, where applicable.

You may still receive non-promotional communications about orders, transactions, accounts, safety matters, or customer-service requests.

Targeted Advertising

We may work with advertising partners that use cookies or similar technologies to show advertisements based on website activity.

Depending on where you live, you may have the right to opt out of certain uses or sharing of personal information for targeted advertising.

Use the Your Privacy Choices or similar link on our website when available.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this policy
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet tax, accounting, legal, and regulatory obligations

Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

Your Privacy Rights

Depending on your state or country of residence, you may have rights concerning your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain a copy of certain information
  • Opt out of certain targeted advertising or data sharing
  • Withdraw consent where processing is based on consent
  • Appeal the denial of a privacy request where applicable

These rights may be limited by applicable law. We may need to verify your identity before processing a request.

To submit a privacy request, contact Chefflavas@gmail.com.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy, security, content, or practices of those websites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

The updated date will appear at the top of the policy.

Contact Us

For privacy questions or requests, contact:

Chef Flavas
Email: Chefflavas@gmail.com
Phone: 9016725901
Mailing address: 6301 Stage RD, Bartlett TN,38134